Contact

Questions about an order, sizing, or a return? Send us a message below or email info@pettypicks.com and we'll get back to you within 24 hours, Monday to Friday.

If it's about an existing order, include your order number and we'll sort it faster.

Quick answers

Where's my order? Processing takes 1–3 business days, then delivery is 7–14 business days. You'll get tracking by email as soon as it ships — it can take a few days to start showing movement.

Need to change your address? Email us right away. If the order hasn't processed yet, we can usually fix it.

Want to return something? Email us within 14 days of delivery and we'll send instructions and a return authorization. Don't ship anything back before you hear from us.

Arrived damaged or wrong? Send a photo within 48 hours and we'll replace it or refund you in full.

About Petty Picks

We're a small shop that buys the viral pet stuff ourselves, keeps what actually works, and skips the rest. Everything we list is something we'd put on our own cat.